Bohyme Platinum Collection

Bohyme® Platinum Brazilian Wave
Bohyme® Platinum Brazilian Wave
Bohyme® Platinum Egyptian Wave
Bohyme® Platinum Egyptian Wave
Bohyme® Platinum Natural Wave
Bohyme® Platinum Natural Wave
Bohyme® Platinum Natural Wave Bulk
Bohyme® Platinum Natural Wave Bulk
Bohyme® Platinum Platinum Yaki
Bohyme® Platinum Platinum Yaki
Bohyme® Platinum Saharian Smooth
Bohyme® Platinum Saharian Smooth
Bohyme® Platinum Texture Smooth
Bohyme® Platinum Texture Smooth
©2011 Luxe Remi | SEO | Remy Hair Extensions

Bohyme Color Chart

bohyme color chart

Contact

Call / Fax Us

  • PHONE: 562-229-9300

    TOLL FREE: 888-981-HAIR (4247)

    FAX: 562-229-9333

Email Us

Address

  • P.O. Box 481011
    Niles, IL 60714

Shipping & Returns

2014 Holiday Schedule

Shipping and Customer Service will be closed on the following days:

Holiday

 Date

 New Year's Day

 January 1, 2014

 Memorial Day

 May 26, 2014

 Independence Day

 July 4, 2014

 Labor Day

 September 1, 2014

 Thanksgiving Day

 November 27, 2014

 Day after Thanksgiving

 November 28, 2014

 

 Christmas

 December 25, 2014

 New Year's Eve

 December 31, 2014

 New Year's Day

 January 1, 2015

 

All orders and inquiries made during this time will be taken care of the following business day. 

 

 

Free Ground Shipping

  • We offer free UPS ground shipping on any online orders $79 or more in the contiguous United States.

    The merchandise must total $79 after any discounts and before tax and shipping.

    Free shipping will be automatically applied to qualifying orders at check out.

Domestic Shipping Services

  • Carrier UPS (United Parcel Service)

    UPS GENERAL SHIPPING INFORMATION:

    US Time in Transit Map

    UPS GROUND (see above map)

    UPS 3 DAY SELECT (3-4 business days)

    UPS 2ND DAY AIR (2 business days)

    UPS NEXT DAY AIR SAVER (Next business day anytime)

    UPS NEXT DAY AIR (Next business day A.M.)

     

    * Weekends and holidays do not count as business days

    * All packages require a signature

    * All in stock orders placed before 2pm PST will ship out the same day.

    Other shipping methods will be considered for large or bulk orders.

    Please contact us directly for these options.

     

Tracking

  • Your tracking number will be available after we ship out your package.

    Request your tracking number by emailing support@luxeremi.com

    Track your package at www.ups.com or call 1-800-742-5877

     

UPS Saturday Delivery Available

  • Saturday delivery is available for orders sent on Friday to some areas. (Next day air + Saturday delivery fee)

    Please contact us prior to placing your order to confirm Saturday delivery is available for your area, and to confirm your items are available for immediate shipping.

     

Exceptions

  • IMPORTANT
    Your Billing Address and Shipping Address must be the same when making your order.
  • ONLY SALON OWNERS can have there orders shipped to there salons address, other than there billing address.
    However we do call to confirm your order for salons delivery and we also do a Google web address check to confirm it is your salon.
    Regular customers
    By adding a second shipping address other than billing we will call or email to confirm reasons before shipping out your order,
    also this can slow down your order process so its always best to keep your billing/shipping address the same.
    If any questions please feel free to call or email as we are always happy to help.


International Shipping Services

  • We ship all international orders by UPS.

    Shipping costs and fees vary substantially depending on your location.

    Please contact us directly if you have questions or requests regarding shipping.

     

    We ship your package DDU, "duties and taxes unpaid" and do not collect VAT, duties, and/or taxes.

    You will be responsible for any of these types of potential charges that apply to your purchase.

    Contact your local customs office for any clarifications, every country has different rules.

     

    *Minimum order for all international orders: $30

    *We prefer International orders to be paid by Paypal

    *Holds may be placed on international credit cards, order processing will take longer, and we may require additional documentation

     

Failed Deliveries / Refused Shipments / Incorrect Shipping Address

  • Your order will be shipped via UPS to the address you provide.


    The major cause of shipment delays are incomplete or incorrect addresses.

    Please double check the address you input prior to completing your purchase.

    Make sure you have included ALL information necessary to ensure your package will arrive to you.

     

    If your package is considered undeliverable or refused by UPS, it will be treated as a return.

    (See conditions for Returns or Exchanges)

    If you would like us to reship your undelivered or refused package, you will be responsible for the shipping cost.

     

    Please contact us immediately if there are any problems with receiving your order.

    We may be able to file a claim for you if UPS is responsible for the delay.

    UPS will only accept claims received within 30 days.


Returns & Exchanges

  • Return/exchange authorization is required prior to shipping your items to us.

    Please contact us at returns@luxeremi.com with your customer name, invoice number, and phone number.

     

    We will only accept merchandise that has not been opened or altered in any way.

    All tags and original packaging must be fully intact.

     

    We have the right to deny your return/exchange request if we do not receive your items in the original, resellable condition.

    You will also be responsible for the return shipping fee if you request an exchange.

     

    All return/exchange requests must be received within 5 business days of the delivery date of your package.

    After receiving your return/exchange authorization from luxeremi.com, we must receive your return package within 10 business days.

    You are responsible for return/exchange shipping with a trackable shipping method.

     

    There is a 15% restocking fee on ALL returned items.

    Any shipping charges from your order will not be returned.


Final Sale Items

  • clip-in extensions, wigs, hairpieces, and clearance items, will not be accepted as returns/exchanges.

     

Store Policy

International Orders

  • Minimum order for all international orders: $30

     

    We prefer international orders to be paid by Paypal.

    Holds may be placed on international credit cards, order processing will take longer, and we may require additional documentation.

     

Payment Methods & Sales Tax

  • Include all methods of payment.


     CA sales tax is applicable to all CA state orders.

     

Colors

  • We have done our best to accurately display the colors of our products on our website.  However, because the colors you see will appear differently depending on your monitor and settings, we can’t guarantee it will exactly match. When you receive your purchase, please make sure the color of your item is correct before opening the packaging. 

     

    We recommend purchasing our color ring for the most accurate representation of our colors.

     

Disclaimer

All products purchased on luxeREMI.com are sold “as is”; in the condition sold.  Due to the nature of the product, different batches of human hair may perform differently than others.  Also, the skill level of the technician installing the hair, technique used, daily care, heat styling, and products used may affect the longevity and performance of human hair greatly.  For these reasons, the manufacturers of the products sold on luxeREMI.com do not offer a warranty on their products. 

If you are interested in returning hair in brand new condition, which has not been opened, please refer to our Returns & Exchanges policy prior to sending any orders back.

  • Our products are specifically designed for use by experienced, licensed beauty professionals.
    We assume that anyone using our products has enough knowledge and experience due to the fact that we are not responsible for results obtained through improper use.

     

    Luxeremi.com reserves the right to update or modify these terms and conditions at any time without prior notice. For this reason, we encourage you to review these terms and conditions each time you visit our Website. 

Privacy Policy

Your Privacy

  • At LuxeRemi.com, your personal information is confidential. We do not rent, sell, barter or trade email addresses. We use this information to fulfill your order so we can provide you the best service possible.

Security

  • At LuxeRemi.com, protecting your personal information is a priority. We use Secure Sockets Layer (SSL) to encrypt your credit card number, name and address, so only we can decode your information. Once you are in the checkout area, to be sure your connection is secure, look at the lower left-hand corner of your browser window. If you see an unbroken key or closed lock (depending on your browser), the SSL is active and your information is safe.

Copyright Notice

  • All of the content you see on this Web site, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to herein as the "Content") is the exclusive property of LuxeRemi.com and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by LuxeRemi.com. The entire Content of the Web site is copyrighted as a collective work under U.S. and other applicable copyright laws, and LuxeRemi.com owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of the LuxeRemi.com Web site, and the Web site as a whole, are intended solely for the personal and non-commercial use of the users of our site. As such a user, you may download, print and store selected portions of the Content, but only if (1) you use any such copies of the Content only for your own personal and non-commercial use, (2) you do not copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format, (3) you do not modify or alter the Content in any way, or delete or change any copyright or trademark notice, and (4) you properly credit any intellectual property rights to LuxeRemi.com. No right, title or interest in any downloaded or copied materials are transferred to you as a result of any such downloading or copying. LuxeRemi.com reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining the express written permission of LuxeRemi.com.

Terms of Use

Submissions

  • We welcome your comments regarding the LuxeRemi.com Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to LuxeRemi.com shall be and remain the exclusive property of LuxeRemi.com. Your submission of any such Comments shall constitute an assignment to LuxeRemi.com of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. LuxeRemi.com will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Special Offers For New Customers & Salon Owners/Stylists

Offer for New Customers: Receive 20% off your entire FIRST order

 

  • Applies to all products on our website, no exclusions
  • Maximum number of items: 10
  • Not valid with any other offers
  • Applies to online orders only
  • Free shipping still applies to all orders with subtotals of $79 or more after discount
  • luxeREMI reserves the right to change these rules at any given time

discount code FIRST20OFF

You can take advantage of this discount by becoming a luxeREMI VIP.

Manage your account easily, access your order history, and be the first to find out about special perks, new products, and exclusive private events.  Simply click “Yes” to create your account after you checkout.  If you would like to set up an account prior to your purchase, simply request a luxeREMI VIP invite by emailing us at support@luxeremi.com.  Once your account is created, you will receive your discount code by email.

 

 

Offer for Stylists & Salon Owners

 

For a limited time, we are offering a special discount valid one year to stylists and salon owners!  Please provide us with the information indicated below.  Once we verify your information, we will send you your discount code by email.  The code can be used with every order you place for an entire year.

 

Salon Name:

Your Name:

Address:

Phone Number:

Email:

Cosmetology License Number/Tax ID Number:

 

  • This offer can not be combined with other discounts or promotions
  • luxeREMI reserves the right to change these rules at any given time
  • luxeREMI reserves the right to accept/deny any requests

 

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Disclaimer: At LuxeRemi.com, your personal information is confidential.  We do not rent, sell, barter or trade email addresses. We use this information to fulfill your order so we can provide you with the best service possible.

Just In! Bohyme® Hand Tied Skin Weft

July luxeREMI VIP Special

Take 20% off your order!
•Not valid with any other offers
•Offer valid now through July 31st, 2014
•Valid for registered luxeREMI VIP members
•CODE: JULY20

ENJOY


 

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