Store Policy

International Orders

  • Minimum order for all international orders: $30

    We prefer international orders to be paid by Paypal.

    Holds may be placed on international credit cards, order processing will take longer, and we may require additional documentation.

Payment Methods & Sales Tax

  • Include all methods of payment.


    CA sales tax is applicable to all CA state orders.



  • We have done our best to accurately display the colors of our products on our website. However, because the colors you see will appear differently depending on your monitor and settings, we can’t guarantee it will exactly match. When you receive your purchase, please make sure the color of your item is correct before opening the packaging.


    We recommend purchasing our color ring for the most accurate representation of our colors.


All products purchased on are sold “as is”; in the condition sold. Due to the nature of the product, different batches of human hair may perform differently than others. Also, the skill level of the technician installing the hair, technique used, daily care, heat styling, and products used may affect the longevity and performance of human hair greatly. For these reasons, the manufacturers of the products sold on do not offer a warranty on their products.


If you are interested in returning hair in brand new condition, which has not been opened, please refer to our Returns & Exchanges policy prior to sending any orders back.

  • Our products are specifically designed for use by experienced, licensed beauty professionals.
    We assume that anyone using our products has enough knowledge and experience due to the fact that we are not responsible for results obtained through improper use.

  reserves the right to update or modify these terms and conditions at any time without prior notice. For this reason, we encourage you to review these terms and conditions each time you visit our Website.